ChargeBackEvidence
A Chargeback Evidence object, contains info to contest the dispute
Fields
billing_address
· String · The billing address provided by the customer. cancellation_policy
· String · ID of the uploaded cancellation_policy. cancellation_policy_disclosure
· String · An explanation of how and when the customer was shown your refund policy prior to purchase. cancellation_rebuttal
· String · A justification for why the customer’s subscription was not canceled. customer_communication
· String · ID of the uploaded customer_communication. customer_email_address
· String · The email address of the customer. customer_name
· String · The name of the customer. product_description
· String · A description of the product or services that were sold. refund_policy
· String · ID of the uploaded refund_policy. refund_policy_disclosure
· String · Documentation demonstrating that the customer was shown your refund policy prior to purchase. refund_refusal_explanation
· String · A justification for why the customer is not entitled to a refund. uncategorized_file
· String · ID of the uploaded uncategorized_file. uncategorized_text
· String · Any additional evidence or statements. Used By
Definition
"""A Chargeback Evidence object, contains info to contest the dispute"""type ChargeBackEvidence { """ The billing address provided by the customer. """ billing_address: String
""" ID of the uploaded cancellation_policy. """ cancellation_policy: String
""" An explanation of how and when the customer was shown your refund policy prior to purchase. """ cancellation_policy_disclosure: String
""" A justification for why the customer’s subscription was not canceled. """ cancellation_rebuttal: String
""" ID of the uploaded customer_communication. """ customer_communication: String
""" The email address of the customer. """ customer_email_address: String
""" The name of the customer. """ customer_name: String
""" A description of the product or services that were sold. """ product_description: String
""" ID of the uploaded refund_policy. """ refund_policy: String
""" Documentation demonstrating that the customer was shown your refund policy prior to purchase. """ refund_policy_disclosure: String
""" A justification for why the customer is not entitled to a refund. """ refund_refusal_explanation: String
""" ID of the uploaded uncategorized_file. """ uncategorized_file: String
""" Any additional evidence or statements. """ uncategorized_text: String}