OBJECT

ChargeBackEvidence

A Chargeback Evidence object, contains info to contest the dispute

link GraphQL Schema definition

  • type ChargeBackEvidence {
  • # The billing address provided by the customer.
  • billing_address: String
  • # ID of the uploaded cancellation_policy.
  • cancellation_policy: String
  • # An explanation of how and when the customer was shown your refund policy prior
  • # to purchase.
  • cancellation_policy_disclosure: String
  • # A justification for why the customer’s subscription was not canceled.
  • cancellation_rebuttal: String
  • # ID of the uploaded customer_communication.
  • customer_communication: String
  • # The email address of the customer.
  • customer_email_address: String
  • # The name of the customer.
  • customer_name: String
  • # A description of the product or services that were sold.
  • product_description: String
  • # ID of the uploaded refund_policy.
  • refund_policy: String
  • # Documentation demonstrating that the customer was shown your refund policy prior
  • # to purchase.
  • refund_policy_disclosure: String
  • # A justification for why the customer is not entitled to a refund.
  • refund_refusal_explanation: String
  • # ID of the uploaded uncategorized_file.
  • uncategorized_file: String
  • # Any additional evidence or statements.
  • uncategorized_text: String
  • }